Course: ITIL® 4 Foundation eLearning Course

Section: Fundamental Topics

Lesson 09: Service Value Chain

It’s important to know the Service Value Chain well enough, so, let’s talk more about it!

Based on AXELOS ITIL® material. Reproduced under licence from AXELOS. All rights reserved.

OK, let’s do it again… check out the service value chain again, and try to explain it to an imaginary audience: