Course: ITIL® 4 Foundation eLearning Course

Section: Fundamental Topics

Lesson 08: An Introduction to the Service Value Chain

Now that you’re familiar enough with the Service Value System, let’s focus on its center: Service Value Chain.

Based on AXELOS ITIL® material. Reproduced under licence from AXELOS. All rights reserved.

Can you explain the service value chain based on its diagram below?


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