Course: ITIL® 4 Foundation eLearning Course

Section: Fundamental Topics

Lesson 10: Guiding Principles

Let’s take a look at the seven guiding principles of ITIL…

Based on AXELOS ITIL® material. Reproduced under licence from AXELOS. All rights reserved.

How many of the principles can you remember?

Don’t worry if you can’t remember them all.

Check the list of principles and try to explain what each of them means, and think about the way it applies to your work and life.