Lesson 12: Quality management
Quiz
- Why do projects bother with quality?
- What helps to ensure quality?
- What is the name of the management product that acts as a guideline on how quality will be done in a project?
- Where are user quality expectations gathered in a project?
- Are quality requirements added to product description documents?
- Who delivers the products to meet the quality specifications?
- Which register file is used to identify all the quality control activities that are planned or have occurred?
- Projects produce products that users will use, and they need to be able to use these products as expected. For example, a simple pen that leaks ink cannot be used as expected.
- We can say that testing helps to ensure quality.
- Quality management approach.
- During the ‘starting up a project’ process, the project manager creates the project product description, which describes the project’s significant products, including the user’s quality expectations and acceptance.
- The product descriptions (requirements documents) include quality specifications, quality tests, and skills information.
- The team members (delivery layer) deliver the products and must meet the product specifications, including the quality specifications.
- Quality register.
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