Lesson 09: Communications
Quiz
- What makes up communication?
- Why is planning considered part of communication?
- Does PRINCE2 suggest the layout for reports, and why?
- Give some examples of how a project manager may give a status (highlight) report to the project board during the project.
- What is the name of the report created by the project manager at the end of each stage and given to the project board?
- In which document may you find the following information?
- Overview of stakeholders
- Frequency and type of communication
- Aim of communication to stakeholders
- Which PRINCE2 documents are used for communication?
- Active listening, facilitation, problem-solving, conflict resolution, planning, and reporting are all part of communication.
- The project manager will facilitate meetings with users' technical staff and document requirements used to communicate.
- PRINCE2 does not suggest the report layout, as a project can have many different kinds of reports.
- A highlight report can be in any format: email, stand-up meeting, presentation slides, Word document, formal meeting, or physical information board.
- End stage report.
- Communication management approach
- All PRINCE2 documents (management products) are used for communication.
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