Course: ITIL® 4 Foundation eLearning Course

Section: Fundamental Topics

Lesson 02: Introduction to the Service Value System

Now that we have an overall understanding of IT Service Management, let’s take a look at ITIL’s Service Value System.

Based on AXELOS ITIL® material. Reproduced under licence from AXELOS. All rights reserved.

Next, we will take a look at the key concepts and building blocks of ITIL.