Lesson 13: PPT and 4Ps
The ITIL 3 Foundation exam will NOT be available after mid 2021.
ITSM depends on a range of factors. How important is it that work together?
Based on AXELOS ITIL® material. Reproduced under licence from AXELOS. All rights reserved.
Do you practice risk management every time it rains? We think you do, you think about it. And then listen to our next lesson and see if we agree.
ITSM consists of People, Process and Technology. Which is the most important aspect?
None of them!
It is the balanced intermingling of all three aspects that makes good ITSM work.
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